Frequently Asked Questions

We design every website from scratch in Figma. No templates. This ensures your site is unique and perfectly aligned with your brand identity.

Design typically takes 1–2 weeks depending on the number of pages and the speed of client feedback. A 5-page website usually takes about 7–10 business days.

Yes. We always present completed designs for your approval before any development begins. You get two revision rounds included.

We design in Figma and deliver the source files to you upon project completion, so you have full ownership.

Yes. Website redesigns are a significant portion of our work. We audit your current site and improve on both aesthetics and performance.

We primarily build on WordPress, which powers 40%+ of the web. For e-commerce, we use WooCommerce. For complex custom requirements, we build in PHP/React/Next.js.

Yes. All WordPress sites include a tailored admin dashboard and a screen-recorded tutorial so you can manage content independently without any technical knowledge.

Yes. We build fully-featured WooCommerce stores including product catalogs, payment gateway integration (Razorpay, PayU, Stripe), inventory management, and shipping rules.

Yes. We offer monthly maintenance retainers covering updates, backups, security monitoring, uptime checks, and minor content changes.

All development projects include a 30-day bug-fix warranty. Any functional bugs reported within 30 days of launch are fixed for free.

Google Ads (Search, Display, Shopping), Facebook Ads, Instagram Ads, LinkedIn Ads, email marketing automation, and full-funnel campaign strategy.

We recommend a minimum of ₹15,000/month in ad spend to generate enough data for optimisation. Our management fee is charged separately.

Google Search Ads can produce results within days. Facebook Ads typically take 2–4 weeks to exit the learning phase and show stable performance.

Yes. Our design team creates all ad graphics, videos, and copy as part of your campaign package. We handle everything end to end.

You receive a detailed monthly report covering impressions, clicks, conversions, cost per result, and ROI. We also set up live dashboards on request.

Most clients see meaningful ranking improvements within 3–6 months. Organic traffic typically compounds from month 6 onwards. SEO is a long-term investment.

No ethical SEO agency guarantees rankings — search algorithms change constantly. We guarantee best-practice execution, transparent reporting, and genuine effort.

Technical audit, keyword research, on-page optimisation, content strategy, link building, local SEO, and monthly performance reporting.

SEO is ongoing. Competitors are constantly optimising and Google releases hundreds of algorithm updates per year. Monthly retainers produce the best compounding results.

Managed WordPress hosting with 99.9% uptime SLA, free SSL certificate, daily backups with 30-day restore, malware scanning, CDN, and technical support.

Yes. We handle full website migration from your current host to ours at no additional cost, with zero downtime during the process.

Business email accounts (name@yourdomain.com) can be added to any hosting plan for a small monthly fee per mailbox.

We restore from a clean backup immediately at no charge, then investigate and patch the vulnerability. Our security monitoring is designed to catch most threats before they cause damage.

Pricing depends on scope and complexity. Simple websites start from ₹15,000. Custom WordPress sites typically range from ₹25,000–₹80,000. E-commerce stores start from ₹45,000. We provide a fixed quote after a free consultation.

Yes. A 50% advance payment is required before work begins. The remaining 50% is due upon project completion before final files or launch access are provided.

Yes. We provide written, fixed-price quotes for all projects. You'll never receive a surprise invoice — any scope changes are discussed and agreed before work proceeds.

We accept bank transfer (NEFT/IMPS/RTGS), UPI, Razorpay, and PayPal for international clients.

Discovery call → Written proposal → Deposit payment → Design/Build → Review & revisions → Final payment → Launch & handoff. Most projects follow this 6-step process.

Yes. A GST-compliant invoice is issued for every payment. We are a registered business and can provide all necessary documentation.